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Terms of Service

Last updated: 18th April 2025

Welcome to Pup and Bear Travels ("we," "our," or "us"). By accessing or using our website (www.pupandbeartravels.co.uk), blog, or online store, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

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1. General Overview

These Terms of Service govern your use of our website, blog, and online shop, where we offer handcrafted items, printed T-shirts, mugs, and other goods. By using our services, you agree to follow these terms.

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2. Products & Orders

  • We strive to ensure that product descriptions and images are accurate, but slight variations in colour or design may occur.

  • Prices are subject to change without notice.

  • We reserve the right to refuse or cancel any order for any reason, including suspected fraudulent activity.

  • Custom or personalized items may have additional terms regarding returns or modifications.

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3. Returns & Refunds

  • Defective items may be returned for a refund or replacement within 14 days of receipt.

  • Non-defective returns may be accepted within 14 days, provided the item is unused and in its original packaging.

  • Refunds are processed within 3 days after we receive the returned item.

  • Full return details can be found in our [Returns Policy].

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4. Use of Our Blog & Content

  • Our blog content is for informational and entertainment purposes only.

  • We do not guarantee accuracy, completeness, or reliability of any blog posts or user-submitted comments.

  • You may not republish, distribute, or modify any blog content without prior permission.

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5. Payment & Security

  • We accept various payment methods, including PayPal and Card Payments.

  • Transactions are processed securely through our third-party payment provider.

  • We are not responsible for any issues related to third-party payment services.

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6. Intellectual Property

  • All content, including product designs, text, images, and logos, is owned by Pup and Bear Travels.

  • Unauthorized use, reproduction, or distribution of our content is prohibited.

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7. Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our services or products.

  • We do not guarantee uninterrupted or error-free access to our website or shop.

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8. User Conduct

By using our website, you agree not to:

  • Post or transmit harmful, offensive, or misleading content.

  • Violate any applicable laws or third-party rights.

  • Use automated systems (bots) to extract data or disrupt our services.

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9. Privacy Policy

Your personal information is handled in accordance with our [Privacy Policy], which details how we collect, store, and use your data.

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10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of our website and shop constitutes acceptance of the latest terms.

 

11. Contact Information

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